Last Updated: 1st January 2026
This Terms and Conditions Agreement ("Agreement") is a legal agreement between Get Pixel Perfection Limited ("the Provider," "we," "us," or "our") and the client entity that has subscribed to the Service ("the Client," "you," or "your").
By accessing or using the Sentinel Safe application and any related services (collectively, "the Service"), you agree to be bound by the terms of this Agreement.
1.1. Provision of Service: The Provider grants the Client a non-exclusive, non-transferable right to permit its authorized employees ("Authorized Users") to access and use the Service for its internal business operations.
1.2. Service Modifications: We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
2.1. Account Security: The Client is responsible for all activities that occur under its user accounts. The Client shall ensure that Authorized Users keep their login credentials confidential and secure. The Client must notify the Provider immediately of any unauthorized use of its accounts.
2.2. Acceptable Use: The Client and its Authorized Users shall not use the Service to store or transmit any unlawful material or to violate any person's privacy rights.
2.3. Administrator Responsibility: The Client is solely responsible for the management of its user roles and permissions within the Service. This includes the granting of "Admin" or "Manager" roles. The Client acknowledges that granting administrative privileges allows users to access and manage significant amounts of sensitive data and agrees to assign such roles only to trusted and appropriate personnel.
3.1. Client Data: The Client retains all ownership and intellectual property rights in and to its data, including all personal information of its employees entered into the Service ("Client Data").
3.2. Data Processing: The Provider shall only access Client Data to the extent necessary to provide, maintain, and improve the Service or to comply with legal requirements. We will not use Client Data for any other purpose.
3.3. Privacy Policy: Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated by reference into this Agreement. The Client is responsible for ensuring it has the necessary consents from its employees to process their data within the Service.
4.1. The Provider retains all ownership and intellectual property rights to the Service, including the software, user interface, and any documentation. This Agreement does not grant the Client any rights to the Provider's intellectual property except for the limited right to use the Service as described herein.
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5.1. The Client agrees to pay all applicable fees for the Service as specified in their subscription agreement or invoice.
6.1. This Agreement commences on the date the Client first accesses the Service and continues until terminated.
6.2. Either party may terminate this Agreement for any reason with 30 days written notice to the other party.
6.3. Upon termination, the Client's right to access the Service will cease. The Provider will make Client Data available for export for a period of 30 days following termination, after which the Provider may delete all Client Data.
THE SERVICE IS PROVIDED "AS IS." THE PROVIDER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.1. Indirect Damages: To the maximum extent permitted by law, the Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of the use of or inability to use the Service.
8.2. Direct Damages: In no event shall the Provider's total aggregate liability arising out of or related to this Agreement exceed the total amount paid by the Client to the Provider in the 12 months preceding the event giving rise to the claim.
8.3. Client Responsibility: The Provider is not responsible for any security incidents, data breaches, or unauthorized data access that result from the Client's failure to adhere to its responsibilities under Section 2 of this Agreement, including but not limited to: a) The Client's assignment of inappropriate user roles or permissions. b) The compromise of user credentials due to the Client's or its Authorized Users' negligence (e.g., sharing passwords, weak passwords, unsecured devices).
The Client agrees to indemnify and hold harmless the Provider from and against any claims, damages, losses, and expenses arising from the Client's or its Authorized Users' breach of this Agreement or violation of applicable law.
10.1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
10.2. Entire Agreement: This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral.